30 Apr'24
01 May'24
1 room, 2 guests
Holiday Vagamon
Kerala | Tue, 30 Apr - Wed, 01 May | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
(142 reviews)
Great location
Good hill view
Swimming Pool
Concierge desk
Airport shuttle service
Room service
Bar
Housekeeping services
Check-in: After 02:00 PM, Check-out: 11:00 AM
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
(142 reviews)
5
95
4
31
3
6
2
3
1
7
Location
Rooms
Service
Value
Hygiene
·
Getaway41549518963 on Dec 26, 2023
I had an extremely unsatisfactory stay at this hotel on 23rd December. The air conditioning in my tent (they call it glamping) was not functioning, and despite multiple complaints, the staff was unable to resolve the issue. Considering the material used to built the tent, the lack of a working AC made the stay unbearable at the day timing even it was december. Night was fine since you don't need an AC. The discomfort was so unbearable that I chose to ran away from the hotel early in the morning without waiting for check-out time. Additionally, the service was pathetic due to the inadequate number of staff members available. This significantly impacted the overall experience, leaving me thoroughly dissatisfied with my stay. I paid their peak season price for this horrible stay. And they didn't even offer me any discount on that amount. I would strongly advise anyone to reconsider staying at this establishment.
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·
veenaassi on May 15, 2023
We went here as a family trip.There were children and elders.as per our travel agent we booked ac deluxe cottages.but they switched off the inverters saying they we have to give 500 rs extra per room for turning on ac.it was hot there and we suffered a lot.the main issue is there was no water in the toilets .i complained about it in the room service and reception too evening itself.but the water came only next day morning 7.Also the toilets had a foul smell and dirty.i complained about and they had a lot of excuses for it.Also the food was horrible.in every curry they put a lot of sugar.the complementary breakfast have only a few normal menu like puttu kadala and iddly chutney.overall we had a very bad experience . called several times for room service but nobody was there.
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Departure38973859928 on May 14, 2023
Staffs are very ruff behaviour and food is not good. I don't want to pay any star points for them. I was treated very badly by their staff. They don't deserve good reviews. Very bad experience for me. I will never come to this resort agai
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Harshkita on Feb 19, 2023
DO NOT BOOK THIS PROPERTY. I looked online and saw this beautiful property and my parents wanted to relax for a day or to in Vagamon . I saw a few negative reviews but I was planning to book the premium rooms so I figured service would be top notch if I'm paying so much but it wasn't. The staff in particular Mr George has absolutely no manners and 0 sense of hospitality. I spoke to him the night before leaving for Vagamon and he shared all the photos and videos with me .I had asked him atleast 3 times if everything on the property looks the same and is in working condition because it looked too good to be true and he ASSURED me that all amenities are available and are in perfect condition. If I am shelling out 20k for 1 night I would expect it to be absolutely perfect . I booked 2 rooms the Tent and the premium jacuzzi room .In the video he sent me of the tent there was a tub which I thought would be in working condition but to my surprise it wasn't. Even the Jacuzzi in the premium room was leaking . We got into a heated argument with the manager and George and they absolutely refused to compensate anywhere .They give misleading information just so that you can book the room and later get absolutely disappointed. The food was horrible we had ordered chicken , which dint even look like chicken not sure what they fed us. They did not even acknowledge the fact that they were at fault . Extremely rude and pathetic experience. The audacity that Mr George had arguing with me and my parents with a SMIRK on his face even though he was wrong suprised me.THERE ARE MUCH BETTER PROPERTIES IN VAGAMON .SKIP THIS ONE .
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shinuR2012 on Sep 19, 2022
This is a very disappointing service. In the room, water runs into the walls and the bathroom when it rains. Even I came after a long trip not capable of serving one tea. Also food orders at 19:20 are delivered at 20:30.I has stayed in many hotels, it is the first worst and most disappointing experience that I face. Even though I asked to send one boy to carry luggage at 10.45 am, nobody came, till 11.20 am and when I reached the car porch with luggage only somebody came there. Due to the leakage, we could not sleep at all
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4.5/5
How guests rated this hotel
5
Location
4.5
Rooms
4.5
Service
4.5
Value
4.5
Hygiene
₹4,150
+ ₹498 tax
/ night
₹5,000
15% off
Price breakup
1 room x 1 night
₹5,000
Property discount
-₹850
Price after discount
₹4,150
+ ₹498 tax
4.5/5
How guests rated this hotel
4.5
Location
4.5
Rooms
4.5
Service
4
Value
4
Hygiene
₹16,000
+ ₹3,600 tax
/ night
₹20,000
17% off
Price breakup
1 room x 1 night
₹20,000
Coupon discount
-₹4,000
Price after discount
₹16,000
+ ₹3,600 tax
5/5
How guests rated this hotel
5
Location
5
Service
4.5
Value
₹6,056
+ ₹765 tax
/ night
₹7,500
17% off
Price breakup
1 room x 1 night
₹7,500
Coupon discount
-₹319
Property discount
-₹1,125
Price after discount
₹6,056
+ ₹765 tax
4/5
How guests rated this hotel
4.5
Location
4
Rooms
4
Service
4
Value
4
Hygiene
₹4,522
+ ₹571 tax
/ night
₹6,800
31% off
Price breakup
1 room x 1 night
₹6,800
Coupon discount
-₹238
Property discount
-₹2,040
Price after discount
₹4,522
+ ₹571 tax